Reaching Out to Spanish-Speakers

Language barriers can lead to significant inequalities in healthcare access. This can be because they received worse-quality inpatient care and outpatient preventive services, had limitations accessing care, or forgo getting the much-needed care. Although having a phone interpreting service is helpful and economically viable for healthcare practices, it does not compare to having staff on hand who are Spanish speakers and understand the cultural needs of our Spanish-speaking patients.

Digestive Health Specialists has been taking steps to improve the community’s communication with our medical personnel. Let’s introduce you to some of our Spanish-speaking staff members and physicians.

Dr. Ingrid Gonzalez is a board-certified gastroenterologist at Digestive Health Specialists serving as a hospitalist in Winston-Salem, NC, Novant Health Forsyth Medical Center.

Dr. Ingrid Gonzalez
Forsyth Medical Center Hospitalist

 

Martha Gomez is one of our Spanish speaking schedulers

Martha Gomez
Patient Access Specialist (Scheduling Dept.)

Mi nombre es Martha Gomez y nací en Costa Rica donde nuestro idioma es el español. Para mí, es muy importante poder hablar el español y así poder comunicarles a los pacientes de habla hispana cualquier tipo de instrucciones, en su idioma nativo para una mejor comprensión.

My name is Martha Gomez, and I was born in Costa Rica where we speak Spanish. For me, it is very important to be able to speak Spanish and thus be able to communicate any type of instructions to Spanish-speaking patients, in their native language for a better understanding.

Elizabeth Rodriguez Wren is a Spanish speaking Certified Medical Assistant

Elizabeth Rodriguez Wren
Certified Medical Assistant

Mi nombre es Elizabeth Rodríguez Wren y soy asistente médica certificada. Soy bilingüe y crecí hablando tanto español como inglés. El español fue el primer idioma que hablábamos en casa. Tengo un corazón para ayudar a las personas, especialmente a la comunidad hispana. Ser bilingüe me da la oportunidad de llegar a personas de todo tipo de culturas y orígenes hispanos, trabajando en estrecha colaboración con los proveedores de Digestive Health Specialists, podemos brindar una excelente atención médica a nuestros pacientes hispanos.

My name is Elizabeth Rodriguez Wren, and I am a Certified Medical Assistant. I am bilingual and grew up speaking Spanish and English. Spanish was the first language we spoke at home. I have a heart for helping people, especially in the Hispanic community. Being bilingual gives me the opportunity to reach people of all Hispanic cultures and origins. Working in close collaboration with the providers at Digestive Health Specialists, we can provide excellent medical care to our patients.

 


Digestive Health Specialists, PA is here to help if you, or someone you know, would like more information or if you are experiencing any digestive health symptoms and would like further evaluation. Feel free to call us at 336-768-6211 or fill out the form below.

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